HSA's Mission, Vision, & Values
The Santa Cruz County Health Services Agency is guided by the following vision, mission and values with the following agency strategic plan focus areas and goals.
![Santa Cruz County is a healthy, safe and thriving community for all.](/portals/7/Images/Admin/01mission.png)
HSA's 2025 Strategic Plan
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FOCUS AREAS
- Organizational Culture - A supportive organizational culture provides the social and psychological conditions that optimize employee pride, well-being, health and safety.
- Operational Excellence - A workplace where every person at every level of the organization is effectively working together with a clear purpose towards our common vision.
- Community Collaboration - By collaborating to promote community health and wellness, we work together with employees, clients, partners, and the community to create a healthy, safe and thriving place for people to live, work and play.
GOALS
- Workforce Development - Create a premiere workplace that fosters an equitable, stable and highly competent workforce.
- Employee Wellbeing - Strengthen organizational resiliency by optimizing employee well-being, safety, and quality of life.
- Reflective Workforce - Create a workforce that reflects the diversity of the community.
- Continuous Process Improvement - Strengthen systems through continuous process improvements.
- Financial Resilience - Create fiscally sustainable systems that support operational services and growth.
- Equity in Program Resources - Maximize equity in division and program resources, support and technology.
- Public Awareness - Increase public awareness to empower our community to address key health and environmental issues.
- Access to Health and Wellbeing - Maximize access to services to improve health and wellbeing.
- Promote Equity - Normalize health equity, resiliency, and environmental stewardship for current and future residents.
In August 2020, the County Board of Supervisors declared Racism as a Public Health Crisis. HSA recognizes the health inequities driven by racism, which limits our ability to be a safe, healthy and thriving community. As part of this declaration, HSA has become a member of the Government Alliance on Race and Equity (GARE) – a national network of government agencies working to achieve racial equity and advance opportunities for all.
HSA 2025 Strategic Plan